European Technical Operations Engineer (m/w/d)
European Digital Services Düsseldorf, Germany
Diversify our future
We are building a brand that represents the people of the world. In our manufacturing business, we have people from over 50 nationalities working with us helping us to start a cosmetic revolution. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, privately-owned and family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrates that capitalism can be a force for good. We fight cruel practices like animal testing, promote regeneration, and show that what’s inside counts - whether that’s an ingredient in a product or the minerals in a smartphone.
Do you love to make people happy with excellent customer service?
Have you got a knack for dynamic problem-solving in fast-paced environments?
Have you accumulated a wealth of technical knowledge and are ready to put it to good use?
If you answered yes to all of these questions, then we want to hear from you. As LUSH Digital expands we need people more than ever to support our digital products and digital systems. Based in Düsseldorf, you will be our go-to tech wizard working as part of Digital Services for our Manufacturing and Retail businesses. Are you still interested? Then read on…
We are looking for somebody with good network knowledge, VLANs, TCP/IP, routing, VOIP, DHCP and DNS, and including Meraki switches, access points and security devices. You will be familiar with Windows Server / Desktop, Mac OS/X, Linux, and Android as well as Microsoft Active Directory and Google G-Suite administration. QAD experience would be a big plus.
Ideally, you will have one or more Microsoft qualifications and hold an ITIL v3 Foundation certificate. Fluency in German would be an added advantage but is not essential. We’re passionate about developing our own people so you’ll have the opportunity to gain further qualifications in IT with support from the business.
What does my work look like:
Supporting the full Infrastructure of our German manufacturing and Dutch retail business.
Deliver technical solutions for main Windows servers
Focusing on sustaining the infrastructure across all businesses and working towards future digital goals.
Build up to date documentation for every change
Build quality relationships with supporting third parties and create a strong network support
Providing support to the Service team by streamlining existing processes and innovating where possible to improve efficiencies
Building quality relationships with our customers
Deliver a solutions-focused approach to tech with our core brand values at the forefront of your decision making
What qualities do I possess:
Adaptable and approachable, and an inspiring communicator
Dynamic problem solver, not afraid to face new challenges and seek opportunities
Great time management and workload management
Lives for technology and the potential for enhancing the world around us
Fluent German is essential, with high proficiency in English (B2) being a huge plus
What’s it like working for Lush
People are at the heart of our business. We want you to enjoy and challenge yourself, build a career, and teach us what we don’t know, so we’ve created a culture where your job description is a starting point, not an end goal. Our working style is flexible, fluid, supportive, and authentic - if you’ve got the drive to push yourself and try different things, you will have our support.
If all this sounds like you, please send us your CV and covering letter, detailing why you want to become a part of the cosmetic revolution.
As we pride ourselves on internal development, priority will be given to candidates who have an in-depth knowledge of Lush, coupled with the relevant experience, skills, and approaches.
Discount on Lush products
Day off for weekday birthdays
Employee assistance program
Free onsite parking
25 days paid holiday
If this sounds like the role you've been waiting for, please apply at [email protected]. We need a recent resume and a more detailed cover letter in German to explain why you are the perfect fit.
Closing Date: 29th February 2020
Lush is an equal opportunity employer